The 2011 horror film The Innkeepers is all about ghosts, ghoulies and things that bump in the night. A bit of New England Necromancy, if you prefer.
There were some complaints from a few critics when the film was released about the slow pace. To those naysayers, I say, “Sit down in the back and shut up! If you were really paying attention and watching the film instead of trying to show how clever you are, it would have made sense.”
The story
The film is about the Yankee Pedlar Inn (a real establishment in Connecticut where the movie was actually filmed) and it’s last ever weekend. The place is closing down and two ‘skeletal’ staff have been left to work in reception for the odd guest who just might show up.
This is where the beauty of The Innkeepers first appears. West has taken a lot of time and effort to allow us, the audience, to bond with the two erstwhile and likeable staff members who are running this last shift.
Claire
Sara Paxton plays Claire, an arrested in development ‘super-geek’ who desperately wants to experience a paranormal event. Big points have to go to Paxton. She is probably the only actress that I can think of who will let herself appear practically make-up free and is not afraid of letting herself ‘look’ like a ten year old boy in the arena of mannerisms and attitude. She sold this film and it’s story by giving a more than 100% performance and making her character so damned likeable that you really cared about what happened to her.
Luke
Pat Healy plays Claire’s partner-in-crime Luke. Luke is that sort of chap we’ve all worked with. He’s probably a bit too smart and obviously over qualified for his job. But his disinterest in finding any higher means of employment speaks volumes about his overall get up and go factor. Luke is another immensely likeable character.
By the time the film gets seriously into the ghostly happenings at the hotel, we have bonded with both Luke and Claire and we like them both. Both actors gave a real sense of partner-ship with their characters. You could tell that the two characters had worked together before and often and that they both liked each other’s company.
Guests
At the beginning of the film the only guest is a woman who has left her husband and has checked into the hotel with their son. Ex-actress Leanne Rease-Jones (Kelly McGillis) soon checks in and Claire is more than a little star-struck by the presence of her childhood hero being in the hotel.
Along the way, they lose the woman and her son (not through any sort of ghostly foul play, but mainly because of Claire’s ghost hunting techniques) and an old man checks in. The old man (George Riddle) is sad, full of melancholy and creepy as hell. He wants to stay on the third floor which has been stripped of its furnishings and only a few beds remain. Claire takes pity on the old boy and gets him some sheets so he can stay in the honeymoon suite that holds so many memories for him.
Loving it
To say that I loved The Innkeepers would be the understatement of the century. The characters, the plot, the hotel and the underlying comedic edge to the film elevated this to an ‘I must own this film’ category. I was already a fan of Paxton’s after seeing her in The Last House on the Left remake. Now I’m a lifetime fan-boy. She is an amazing actress and it will be fun to see just how far her star rises.
I enjoyed Pat Healy in 2001’s Ghost World, but I loved his performance in this film. He is another actor who has just shot to the forefront of my list of favourite actors.
Directer Ti West has shown that his vastly entertaining The House of the Devil was no fluke. He is another of those Hollywood protégées who will become the next Spielberg or even Rodriguez in the very near future.
the verdict
The Innkeepers was so good that it defies the usual bag of popcorn rating system. Going back to the star rating system, this is a 6 out of 5 stars. This is streaming on a plethora of platforms, including Prime, Plex, et al.





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